HARD-WIRED FOR COLLABORATION: PHYSICAL TOUCH INCREASES PERFORMANCE
Comments (0) In Born To Be Good: The Science of a Meaningful Life (Norton, 2009), Dacher Keltner of UC/Berkeley discusses the relationship between physical touch and performance: a supportive touch on the shoulder can increase participation in classrooms, and new research by Michael Kraus and co-authors Cassy Huang and Keltner, soon to appear in the journal Emotion, shows that basketball teams where players touched each other, in a supportive way, performed better than those with less touch. Highest performing players were also those giving the highest number of supportive touches. As summarized in a recent article by Benedict Carey of The New York Times, “Touchy-feely sports teams have edge, evidence suggests,”:
“A warm touch seems to set off the release of oxytocin, a hormone that helps create a sensation of trust, and to reduce levels of the stress hormone cortisol. In the brain, prefrontal areas that help regulate emotion can relax, freeing them for another of their primary purposes: problem solving. In effect, the body interprets a supportive touch as ‘I’ll share the load.’
‘We think that humans build relationships precisely for this reason, to distribute problem solving across brains,’ says James A. Coan, a psychologist at the University of Virginia. ‘We are wired to literally share the processing load, and this is the signal we’re getting when we receive support through touch.’ ”
More evidence for the assumptions of Creative Edge Focusing (TM)’s model for Creative Edge Organizations, where more “feminine” values of support, empathy, listening, colleagiality, and attention to relationships feed the bottom line, encouraging creative problem solving through collaboration.
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